Refund & Cancellation Policy

1. Overview

This Refund & Cancellation Policy outlines the terms governing subscription payments, cancellations, and refunds for QuantML.

QuantML operates as a subscription-based analytics platform providing AI-generated signals and risk-first allocation insights.

2. Subscription Billing

Subscriptions are billed:

• Monthly or annually (as selected at checkout)
• In advance of the billing period

By subscribing, you authorize QuantML to charge your selected payment method for the applicable subscription fees. All pricing is displayed clearly before purchase.

3. Cancellation Policy

You may cancel your subscription at any time through your account settings.

Upon cancellation:

• Access remains active until the end of the current billing period.
• No further charges will be applied.
• Cancellation does not retroactively terminate the current billing period.

4. Refund Policy

All subscription payments are non-refundable, except where required by applicable law.

We do not offer:

• Partial refunds for unused portions of a billing period.
• Refunds for periods during which the service was available but not used.

5. Exceptions

Refunds may be considered on a case-by-case basis in the following circumstances:

• Duplicate charges due to a technical error.
• Extended service unavailability (more than 72 consecutive hours) caused by QuantML.

To request a refund under these circumstances, contact us at quantml@quantml.ai within 14 days of the charge.

6. How to Cancel

To cancel your subscription:

1. Log in to your QuantML account.
2. Navigate to Account Settings.
3. Select "Manage Subscription" and follow the prompts.

Alternatively, contact us at quantml@quantml.ai and we will process your cancellation within 2 business days.

7. Contact

For billing enquiries or refund requests, please contact:

QuantML Support
quantml@quantml.ai